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PCmover Enterprise — Support & Resources


PCmover Enterprise has a broad set of features that can be configured to the needs of all scenarios. IT staff is able to change PCmover workflow, rules, and settings without development expertise, and PCmover Enterprise will be executed in predetermined fashion.

Note: PCmover Enterprise has two components, the “Client” and the “ Policy Manager”.

PCmover Logo

PCmover Client

  • “Portable” application, can run from a network share or storage device
  • Policy file can be centrally managed
  • Compatible from Windows 7 to the latest version of Windows 11 (32/64 bit OS)
  • Multiple connection options: LAN, WLAN, TB3/4, USB 2.0/3.0, Ethernet cable, or storage device.
  • Supports migrations to/from virtual PC and “thin client” environments




Policy Manager Logo

Policy Manager

  • Ability to run pre/post scripting
  • Streamline the migration procedure by removing migration “decisions"
  • Improve migration filtering and “blacklist” management
  • Easily modify PCmover “rule set” to override default configurations
  • PCmover can be customized without extensive development
  • PCmover utilizes “rules” to automate processes and enforce IT migration policies
  • Enhanced reports can provide detailed reporting for users, applications, data and more

Premium Support Options

 

Support

Provides access to Laplink's Enterprise Support Team which is available for help (call backs, email or online sessions) during normal business hours (8am-5pm PST). The Enterprise Support Team handles all PCME-related issues, troubleshooting, and future enhancement feedback. Working language is English. This option also provides post sales software customizations.
 

Onboarding

Training and Assistance (OTA) includes demos of the software and customization tools, product documentation, web training on the use of PM and PCME in the client’s network. Furthermore, the Enterprise Support Team may assist in adjusting policy files and supporting them during the evaluation and pilot phases prior to rollout.
  • Deep dive demonstrations of PCmover Enterprise Client & Policy Manager
  • Log File analysis
  • Policy File creation
  • Light/Zero touch consulting and configuration
 

Maintenance

Relates to all updates, upgrades and new version releases of PCmover Enterprise. During the term of the maintenance agreement customers can access all updates, upgrades and new versions of PCmover Enterprise. Maintenance included with the purchase of licenses under an Annual Site License (ASL) provides coverage for the duration of the ASL agreement.

PCmover Enterprise Documentation

 

PCmover Enterprise Overview
Client User Guide
Policy Manager Guide
End User Licensing Agreement
Transfer Speeds
Premium Support

Documentation

 
PCmover Enterprise Overview pdf icon
Client User Guide pdf icon
Policy Manager Guide pdf icon
End User License Agreement pdf icon
Transfer Speeds pdf icon
Premium Support pdf icon

Laplink Webinars

 

REDUCING THE COST AND HASSLE OF PC REFRESH (29 mins)

One of the biggest challenges IT departments face is managing PC refresh projects—migrating data, settings, and software from old to new devices. That’s where PCmover Enterprise comes in, offering a powerful solution to simplify this process. In this video, we’ll dive into how PCmover Enterprise can streamline your PC refreshes, save time and money, and offer a customizable migration experience.

  • Streamlined PC Migrations: PCmover Enterprise simplifies the migration of data, applications, and settings between old and new PCs, ensuring a seamless process with multiple transfer options.
  • Cost and Time Savings: Organizations can save over $300 per PC by reducing end-user downtime and IT labor costs, while also minimizing helpdesk calls and shipping expenses.
  • Customizable Features and Support: With advanced policy management, automated migrations, and premium support options, PCmover Enterprise offers a tailored solution to meet any organization's specific IT needs.

Enterprise Whitepapers

 
PCmover Enterprise vs Microsoft OneDrive pdf icon
A file back-up and collaboration system for secure, cloud-based Azure storage, Microsoft OneDrive is not a PC migration tool. For that, you'll need PCmover Enterprise, which automates the entire migration process — saving organizations valuable IT time and resources. Read more.
PCmover Enterprise vs Microsoft USMT pdf icon

Check out how PCmover Enterprise stacks up against USMT and delivers not only what USMT lacks, but picks up where WET left off since its discontinuation. Read more.
Use PCmover Enterprise within SCCM pdf icon

Fully automate your migrations by incorporating PCmover Enterprise within Microsoft’s System Center Configuration Manager. Read more.
Easier and More Efficient Migrations

PCmover Enterprise simplifies and standardizes PC deployments for specialized manufacturing company. Read more.
The impact of Windows upgrades on IT departments and how to eliminate costly migration issues

Organizations are citing unplanned costs and business impacts with the overall effort of upgrading and replacing Windows PCs. Explore feedback from these organizations that cover what has been done to minimize risk, lower costs, and shape the new user experience with PCmover Enterprise. Read more.

Enterprise Case Studies

 
Multi-national pharmaceutical company chooses PCmover Enterprise, USMT too complicated

This multi-national pharmaceutical company uses PCmover Enterprise to migrate roughly 100,000 PCs within 14 months, most of which were done by the end-users themselves. The IT team, having previously used USMT, found PCmover to be a much more complete and simple solution. Read more.
Global professional & financial services firm chooses PCmover Enterprise over USMT for complex PC deployments

Global Professional & Financial Services Firm successfully completes a transfer of over 175,000 Windows® PCs – more efficient and cost effective than Microsoft’s User State Migration Tool (USMT). Read more.
Australian Government Agency improves processes while reducing costs using PCmover Enterprise

A government agency in Australia seeking to improve processes and reduce costs of their hardware refreshes and their transfers of settings, applications and data. These tasks needed to be completed for approximately 1,400 PCs in 20 offices, nationwide. Read more.
Nordic retailer POWER increases productivity with PCmover Enterprise for customer data transfer service

Nordic region consumer electronics giant uses PCmover to save time and money when migrating customer data from old computers to new ones. Watch our short video on this case study.
Global IT staffing and consulting firm SmartSource chooses PCmover Enterprise over USMT, slashes expenses for multi-site PC refresh

Global IT staffing and consulting firm SmartSource relies on PCmover for cost-savings an ease of use when compared to Microsoft's User State Migration Tool (USMT). Watch our short video on this case study.
Gordon College breezes through “PC Upgrade Season” with the help of PCmover Enterprise

Gordon College faced major hurdles to keep its PC refresh efforts on track. Fast and reliable PC migrations enabled its small IT team to maximize uptime and minimize disruption to faculty and staff. Read more.
Laplink’s PCmover Enterprise decreases Azure Ad profile migrations By 89% For THEINER ICT

Netherlands-based information & communication technology services firm cuts Azure Active Directory profile migration time from 1.5 hours to 10 minutes. Read more.
Stó:lō Service Agency Drastically Reduces Time Needed for PC Migrations While Streamlining Process and Saving Money

Nonprofit agency’s IT team now has more time to focus on maintaining network systems and ensuring the security of its important data. Read more.

Enterprise Video Library

 

Enterprise Overview

Getting the most out of your evaluation