PCmover Enterprise support & resources
PCmover Enterprise has a broad set of features that can be configured to the needs of all scenarios. IT staff is able to change PCmover workflow, rules, and settings without development expertise, and PCmover Enterprise will be executed in predetermined fashion.
Note: PCmover Enterprise has two components, the “Client” and the “ Policy Manager”.
Provides access to Laplink's Enterprise Support Team which is available for help (call backs, email or online sessions) during normal business hours (8am-5pm PST). The Enterprise Support Team handles all PCME-related issues, troubleshooting, and future enhancement feedback. Working language is English. This option also provides post sales software customizations.
Training and Assistance (OTA) includes demos of the software and customization tools, product documentation, web training on the use of PM and PCME in the client’s network. Furthermore, the Enterprise Support Team may assist in adjusting policy files and supporting them during the evaluation and pilot phases prior to rollout.
Relates to all updates, upgrades and new version releases of PCmover Enterprise. During the term of the maintenance agreement customers can access all updates, upgrades and new versions of PCmover Enterprise.
Maintenance included with the purchase of licenses under an Annual Site License (ASL) provides coverage for the duration of the ASL agreement.
There is no doubt that PCmover will save you time and money when you need a migration solution for your organization. For this reason, companies from both public, private, profit and non-profit sectors have all adopted PCmover.